CANCELLATION POLICY

Online Booking Terms


Clients can book online up to 2 hours prior to their appointment time.  Appointments can be booked up to 2 months into the future.  For bookings outside of these times, please call us on 0431 314 128. 

Online Payment Terms


Full payment is required when making a booking or payment online. If you prefer to pay on the day of your appointment, please call us 0431 314 128 to book your appointment.

Changes and Cancellation Terms


Appointments can be changed online 24 hours before your appointment. As we have a regular list of clients who book massage treatments, it is courteous if you contact us as soon as possible before your scheduled appointment should you not be able to attend. This will provide an available appointment so that others may benefit. We understand that changes are part of everyday life and are happy to arrange another appointment time to suit you. If you fail to arrive for your appointment and you haven't contacted us nor left any message informing us, you will be charged a fee up to the full cost.​

Clients can update, view their upcoming or past appointments via this link.

If you wish to update your personal details with us, you can do so via this link


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Questions?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@amhw.com.au.